Counter Sales Representative - Regina, SK

Build Your Career with a National Organization Where Your Expertise Makes an Impact

COMPANY OVERVIEW
The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales Representative based out of Regina, SK location (707A McDonald Street).

POSITION OVERVIEW
Counter Sales professional responsible for assisting walk-in and phone customers, identifying needs, and providing accurate product recommendations, pricing, and order processing. The ideal candidate would bring a positive attitude, be customer focused, and have a strong motivation to learn.


RESPONSIBILITIES

  • Greet and assist walk-in customers at the counter, providing prompt and professional service
  • Respond to customer product inquiries in person, as well as via phone and email to support branch sales
  • Assess customer needs on the spot and recommend appropriate products and solutions
  • Provide pricing, availability, and alternative product options when required
  • Process sales transactions, quotes, special orders, and returns accurately
  • Communicate order status, shipment details, and delivery timelines
  • Work with warehouse staff and vendors to ensure timely order fulfillment
  • Increase sales through cross-selling, upselling, and promotions
  • Build strong relationships with repeat and new customers
  • Help maintain an organized, stocked, and professional counter area
  • Support inventory counts and maintain accurate system information
  • Uphold company policies and procedures while maintaining a professional branch presence
  • Perform other branch and counter-related duties as assigned


QUALIFICATIONS

  • 3 or more years of Industrial MRO, Fasteners, components, or similar sales experience is strongly preferred
  • Strong customer service skills with a professional attitude
  • Clear communication skills (in-person and on the phone)
  • Honest, reliable, and dependable
  • Good problem-solving skills and attention to detail
  • Able to work in a fast-paced setting and handle multiple customers at once
  • Strong time management and ability to work both independently and as part of a team
  • Experience meeting sales targets and upselling products
  • Able to stay calm and professional when dealing with difficult customers
  • Basic math skills for pricing, measurements, and calculations
  • Comfortable using computers and software such as Microsoft Office and ERP systems

Unveiling Your Perks: Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

  • Competitive compensation that recognizes your worth.
  • A reliable health, drug, and dental plan
  • An employer-matching retirement savings plan for your financial security.
  • Additional life and disability insurance options for peace of mind.
  • Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
  • An enriched vacation entitlement schedule for a balanced life.
  • Participate in our physical fitness reimbursement program, championing your vitality.

Job Types: Full-time, Permanent

Please email resume to: charnellet@boltsupply.com